Here at Hopkins Tours LLC. Preventative Maintenance is a huge key to the success of a bus operator. Since purchasing our first bus. we have performed all day-to-day and routine maintenance. Each time a piece of equipment fails, we evaluate the situation to see if it could have been prevented. When patterns are recognized, a Preventative Maintenance program is set up for the specific item and the program followed strictly. We have several Preventative Maintenance programs established for our vehicles. This expands wide ranges from standard oil changes, to air filter swap out, to major system components being replaced at an age before we typically experience failures. All of this is done to provide you the customer with the best experience possible while out on the road.
However, even the most exhaustive Preventative Maintenance program cannot prevent all failures. We do our best to keep you on the road, but sometimes failures happen. When it does, rest assured that our on-call staff immediately begins involving mechanics and roadside assistance to get you back moving as soon as possible.